REVENUE AGENT

Turn questions
into carts.

Trained on your catalog, your reviews, your tone. The Revenue Agent answers the real questions that block carts, recommends what actually fits, adds it to cart, and tracks the conversion — helping customers find the exact products they need.

Part of the KODIF agent · Resolution, Retention & Revenue across every channel

  • Higher

    +27%

    conversion on assisted sessions

  • Bigger

    +18%

    average order value with fit-based recs

  • Tracked

    100%

    of assisted revenue attributed

Owned by CX Zero Engineering AI accuracy at scale

IN PRODUCTION

The context behind
every recommendation.

The Revenue Agent is trained on your catalog, your reviews, and your tone — then plugs into the commerce and growth stack you already run to recommend, add to cart, and attribute every sale.

COMMERCE & CATALOG MARKETING & CDP REVIEWS & UGC

WHY IT MATTER

The question before the cart is
where revenue is won.

"Will this fit?" "Which one's right for me?" "Is it worth it?" Every unanswered pre-sale question is an abandoned cart. The Revenue Agent answers it — and recommends what actually fits, leading to higher conversion and happier customers.

01

Match by fit + review sentiment.

Trained on your catalog and your reviews, the agent recommends the product that genuinely fits — using what real customers said about sizing, quality, and use, not just a keyword match.

Hi there. Which product would be best for my dad?

Active Crew Neck

From $29.95

Waffle Long Sleeve

From $34.95

Classic V-Neck

From $49.95

Based on your history, I think this is the best choice for your dad. Basic, cool, easy to mix and match.

Classic V-Neck From $49.95

Nice! Added to cart. Thanks for your recommendation!

02

Apply dynamic discount rules.

Offer the right incentive at the right moment — bundle pricing, first-order offers, threshold nudges — driven by your rules, written in plain English. No blanket codes leaking margin.

CART VALUE 0$
  • First-order offer 15% off applied
  • Bundle 3+ items Free shipping
  • Cart under $50 Nudge: $12 away
  • Abandoned cart 2h 10% recovery

03

Track assisted revenue.

Every recommendation, add-to-cart, and checkout is attributed back to the agent. You see exactly how much revenue the conversation drove — not a vanity engagement metric.

Recommended → Plant Protein +$38
Added to cart · bundle upsell +$24
Checkout completed +$62
Assisted today

+$162

+18% vs last week

REVENUE SCORECARD

See what's actually converting shoppers.

Every assisted session is structured data — the question, the recommendation, the add-to-cart, the checkout. You get the revenue numbers, not just chat transcripts.

Watch assisted conversion climb.

Conversion compounds as the agent learns which recommendations win which shoppers. Last month's lift becomes next month's baseline.

9% APR
14% MAY
19% JUN
24% JUL
30% AUG
37% SEP

What blocks the cart.

The real pre-sale questions, captured and ranked — so merchandising and PDPs can fix the friction upstream.

  • Sizing & fit 28%
  • Which product is right 22%
  • Ingredients / materials 15%
  • Price / is it worth it 11%

Which recommendation wins.

Conversion by question type and the move the agent makes. The bundle that wins gift shoppers does nothing for the fit-anxious — the agent knows the difference.

SHOPPER QUESTION AGENT MOVE CONVERTS
Sizing & fit Fit match + reviews 38%
Which is right Guided compare 34%
Gift / unsure Bundle + threshold 41%
Price hesitation Dynamic discount 29%

Assisted revenue, attributed

The order value of every sale the agent assisted, logged. Your weekly digest shows the running total against last month.

$182k

1,240 assisted orders this month +22% MoM

END TO END

From question
to checkout.

Not a recommendation widget that hands off to the shopper. The Revenue Agent has the conversation, picks the product, adds it to cart, and tracks the sale all the way through.

  1. 01

    Shopper asks

    On the PDP, in chat, over SMS — a real pre-sale question that's blocking the cart.

    • Chat
    • SMS
    • Web
  2. 02

    Understands intent

    Reads what they actually need — trained on your catalog, your reviews, your tone.

    • Catalog
    • Reviews
  3. 03

    Matches by fit

    Recommends what actually fits, using review sentiment — not just a keyword match.

    • Fit + sentiment
  4. 04

    Adds to cart

    Drops the right product in the cart and applies dynamic discount rules when they help.

    • Add-to-cart
    • Discount
  5. 05

    Tracks conversion

    Attributes the order back to the conversation. Assisted revenue, logged and learned from.

    • Assisted revenue

RUN THE MATH

How much revenue is sitting
in unanswered questions?

Most pre-sale questions go unanswered or get a generic reply. Drop in your numbers and see the revenue you'd capture by lifting assisted conversion.

8,000
20010,000
$90
$20$500
9%
0%100%
  • Conservative

    Achievable month 1–2

    15% assisted conversion

    orders/mo · /mo

    assisted / yr
  • Realistic

    As the agent learns

    22% assisted conversion

    orders/mo · /mo

    assisted / yr
  • Best case

    Mature programs

    30% assisted conversion

    orders/mo · /mo

    assisted / yr

SET UP

Big impact,
small lift on your end.

Setup happens mostly on our side. We ingest your catalog, reviews, and tone, wire your stack, and partner with you on the playbook. Your team reviews and approves before anything goes live.

01 — Training

We ingest your catalog & reviews.

Products, variants, sizing, ingredients, and your real review corpus — so the agent recommends from what genuinely fits, in your brand's voice.

02 — Playbook

We write the rules with you.

Recommendation logic and dynamic discount rules in plain English — bundles, thresholds, first-order offers. You approve them, no code.

03 — Launch

You approve, it sells.

Sandbox first, tested on real sessions. Your team reviews. Once you're confident, it answers, recommends, and adds to cart — with every sale attributed.

What CX teams ask before they book.

  • A chatbot answers a question and leaves the shopper to find the product themselves. The Revenue Agent has the conversation, recommends what actually fits from your catalog and reviews, adds it to cart, and attributes the sale.

  • Within the rules you set, it answers pre-sale questions, recommends products by fit and review sentiment, applies dynamic discounts, adds to cart, and logs the assisted revenue — no human in the loop.

  • Yes. It reads detailed fit and use-case questions, and the photos customers share — a room, an outfit, a skin concern — and reasons over them before it recommends.

  • Your commerce, marketing, and reviews stack — Shopify, BigCommerce, Klaviyo, Attentive, Yotpo, Okendo and more — to recommend, add to cart, and attribute every sale.

  • Always. CX owns the recommendation logic and discount rules — written in plain English and deployed the same day. No engineering to change an offer.

  • Every assisted session is inspectable: the question, the recommendation, the add-to-cart, the checkout — and you test new offers against your real sessions before they touch a live shopper.

  • Pricing scales with assisted revenue, not seats. Book a demo and we'll size it to your catalog and volume.

Get in touch

Answer the question.
Win the sale.

Drop in your work email. We'll run the Revenue Agent on a sample of your real pre-sale conversations and show you the assisted revenue it would have driven.

  • Works with your current helpdesk
  • No migration required
  • Live in a week