PRICING

Transparent pricing.
No add-ons. No surprises.

You pay one flat rate based on your conversation volume — and the number you're quoted is the number you pay. Every feature, every integration, every new capability is included.

STARTER

24,000 conversations/yr

Talk to Sales

AI Agent

  • Chat only
  • Unlimited integrations + policies
  • Shopify personalization

AI Analyst + Manager

  • Limited suite
  • Topics · Insights · Suggestions · Tests · Reports

Platform + Support

  • Dedicated onboarding manager, CSM + CSE

GROWTH

75,000 conversations/yr

Talk to Sales

AI Agent

  • Chat + 1 channel
  • Unlimited integrations + policies
  • User segmentation + SSO
  • Concierge presale AI agent
  • Shopify personalization

AI Analyst + Manager

  • Full suite
  • Topics · Insights · Smart tags · Tests · Alerts · Suggestions · Reports

Platform + Support

  • Dedicated onboarding manager, CSM + CSE

ENTERPRISE

160,000 conversations/yr

Talk to Sales

AI Agent

  • All channels
  • Unlimited integrations + policies
  • User segmentation + SSO
  • Concierge presale AI agent
  • Shopify personalization

AI Analyst + Manager

  • Full suite
  • Topics · Insights · Smart tags · Tests · Alerts · Suggestions · Reports

Platform + Support

  • Dedicated onboarding manager, CSM + CSE · Executive oversight
  • One flat rate

    Priced on volume, not seats.
    It scales with you — up and down.

  • Nothing bolted on

    No per-feature fees, no usage traps,
    no "that's enterprise-only."

  • Yours forever

    Every new feature we ship lands
    in your plan at no extra cost.

  • Unlimited integrations on every plan
  • No per-seat fees, ever
  • New features included automatically
  • White-glove onboarding included

SET UP

Priced on what matters:
actual conversations.

Flat, annual rate

Pick the package that fits your volume. You pay one predictable number for the year — no metered billing shocks at the end of the month.

Lower cost as you grow

Your per-conversation rate drops as volume rises — from $1 on Starter to $0.75 on Enterprise. Scale rewards you, it doesn't punish you.

Everything is included

Unlimited integrations and policies on every tier. The analyst suite, smart tags, and alerts aren't paywalled gimmicks — they're part of the product.

Custom volume? Easy.

Past 160k conversations a year, or need something bespoke? We'll build a flat rate that fits — same transparent logic, just sized to you.

The fine print, in plain sight.

  • Yes. One rate covers the agent, every integration, and ongoing support. No per-seat charges, no setup fee, no surprise line items at renewal.

  • A conversation is one customer ticket the agent works, start to finish — however many messages it takes. Follow-ups on the same issue don't count twice.

  • Nothing breaks. We bill the overage at your plan's per-conversation rate — the same rate you already pay — and flag it early so there are no end-of-month surprises.

  • No. Every improvement we ship to your plan tier is included — you get new capabilities as they launch, at the rate you signed up for.

  • It's part of the deal. Onboarding, integration setup, and policy configuration are handled by our team at no separate cost — you're live without a project invoice.

Meet us now

See the number.
Keep the number.

See what KODIF would resolve, save, and earn on your real tickets — in a 30-minute live demo.