More of our effort, less of your customers’.
An effortless experience is not as simple as it seems. We work tirelessly to improve our platform, so your customers get exactly what they need, right when they need it.
The latest and greatest.
AI is changing fast. As far as we’re concerned, using yesterday’s technology for tomorrow’s needs is a non-starter. Kodif’s platform is built on the latest AI models to keep you and your CX team ahead of the curve.
Your world. Your rules.
Every company is different and every CX team is unique. Needless to say, every challenge requires its own solution. Kodif combines agent AI with rule based workflows, giving you a platform as dynamic as your customers and your agents.
Your data is safe.
We meet highest levels of compliance to keep your customers safe.
Regulatory compliance
Kodif is SOC 2 certified and HIPAA compliant. Our platform also meets ISO 27001, GDPR and CCPA standards.
Secure Infrastructure and Operations
Kodif systems and software are kept up-to-date with latest updates and our security team conducts regular audits to monitor and protect all services and data against evolving threats.
Data Privacy and Protection
Kodif ensures full compliance with global privacy regulations through advanced encryption and strict access controls, keeping your customer data secure.
Whatever they need. Wherever you are.
Kodif works in tandem with hundreds of customer service platforms, making it easy for you to resolve tickets over web, email, mobile, text or chat.
