One platform, three agents. They read the order, apply your policy, take the action, and write it back to the systems you already run — end to end, in your brand voice.
Part of the KODIF agent · Resolution, Retention & Revenue across every channel
Classic Crew Neck
THE AGENT
Each agent owns a different moment in the customer relationship — and all three run on the same policies, the same context, and the same execution layer.
01 — Resolution
The agent reads the order, checks the policy, takes the action — and tags the conversation. No complexity it can't handle, and it reads the photos and video customers attach. No escalation. No "we'll get back to you."
Hi! I wanted to check if there's any delivery update on my order.
Primal Multivitamin
Of course — happy to help! Your package is on the way and expected to arrive on Friday.
Got it! Thank you!
02 — Retention
Runs your retention playbook — discount, pause, skip — in the exact moment they're leaving. Logs every save back into your subscription platform.
Total Human
$137Delivered every 30 days
Hi, I think I need to cancel my subscription.
Looks like you still have plenty of product left. Would you like to skip your next shipment instead?
That would be perfect, thank you.
03 — Revenue
Trained on your catalog, your reviews, your tone. Answers the real questions that block carts — and recommends what actually fits.
Which product would be best for my little puppy?
Freeze Dried
From $59.95
Fresh Meals
From $104.95
Raw Meals
From $59.95
Based on your history orders, I think this is best choice for your puppy.
Nice! Added to cart
The Integrations
100+ ecommerce-native systems. Not read-only API hits — full auth, write-back, and resolution.
100+
Native ecommerce integrations, all action-capable.
9
days from contract to fully resolving tickets in production.
0
Engineering tickets to add a new policy or workflow.
THE LOOP
Every resolution with a problem becomes a guardrail. The agent doesn't just learn — it gets locked in.
A resolution misses — wrong refund, missed policy edge, off-brand tone.
KODIF drafts the policy or knowledge change that would have prevented it.
CX reviews the diff. Approve, edit, or reject. You stay in control.
The agent writes a regression test against the exact scenario.
That mistake can never happen again. Quietly. Permanently.
CUSTOMERS
Powered by KODIF.
“I appreciate KODIF's ease of setup and the strategic support provided, making implementation straightforward. The tool is effective at addressing basic customer inquiries, freeing up my team for more significant tasks, and reducing the need for additional staffing.”
“We saw results immediately with 70% containment within the first 2 weeks, which has been sustained over the past year.”
“They don’t just deliver automation; they deliver partnership”
“It was clear that KODIF was lightyears ahead of what we had been using and we signed on as customers fifteen days into the trial.”
“Their hands-on approach has provided a more successful onboarding experience than other AI solutions.”
“I normally don't like AI, but I LOVE Kodif. we've seen Kodif work wonders with our customers, including walking them through troubleshooting steps that it wasn't explicitly told how to do.”
Get in touch
KODIF doesn't stop at answering. It identifies the customer, checks policy, takes action, updates systems, creates a test, and turns the conversation into measurable CX intelligence.
