The brands customers love run their CX on KODIF — and measure it in coverage, CSAT, conversion, and hours given back to their teams.
Featured
Health & Wellness
How Neuro Launched AI CX agents in Record Time Before BFCM and achieved 81% containment rate
Neuro makes functional gum and mints — Energy & Focus, Memory & Focus, Calm & Clarity, Sleep & Recharge — founded by Kent Yoshimura and Ryan Chen. They built Ne…
Read the case study
Filter by industry
How Kodif helped Dolls Kill automate 69% of total ticket volume handled (100k+ tickets per year)
Read the case study
How Naadam used Kodif to handle peak Q4 seasonal surges in support, without seasonal staffing headaches.
Read the case study
Family & Pets
When Get Joy went national on Chewy, their two-person
support team needed a policy layer that could scale
without adding headcount
Read the case study
Home & Living
When chat volume scaled past 50,000 conversations in five months, Helix needed automation that could act, not just answer
Read the case study
Home & Living
Who Gives A Crap built a five-region chat operation that does action-taking work, with email running FAQ-and-routing alongside it
Read the case study
Health & Wellness
Three brands, one lean team, and a 24-hour ticket queue that kept growing
Read the case study
Ivy City's catalog kept growing; the team didn't.
Read the case study
Home & Living
Clearly Filtered's AI handles 72% of technically challenging conversations end to end.
Read the case study
Beauty & Personal Care
When first response time hit 10.5 hours, OneSkin's CX team had to choose: hire more agents, or build the policy layer themselves.
Read the case study
Beauty & Personal Care
How Dollar Shave Club launched KODIF's new email automation and saw 6x increase in ticket coverage
Read the case study
Home & Living
Million Dollar Baby Co. partnered with KODIF's customer support AI to enhance efficiency, reduce response times, and increase satisfaction.
Read the case study
Home & Living
How Fellow scaled their support and streamlined operations with KODIF
Read the case study
Family & Pets
How JustFoodForDogs scaled personal support with AI without losing the human touch
Read the case study
Family & Pets
Nom Nom Enhances Customer Experience and Boosts Agent Morale with Kodif’s Self-Service and Analytics Solutions
Read the case study
Food & Beverage
Good Eggs reduces Average Handle Time by 40% increasing productivity of their support team using Kodif's low-code CX platform.
Read the case study
Food & Beverage
ReserveBar reached 93% CSAT and saved 850 CX agent hours within 2 months of using Kodif’s low-code CX platform.
Read the case study
Fintech
KODIF’s GenAI-powered Autopilot optimized 90% of Trust Wallet's customer support tickets and doubled the CSAT.
Read the case study
Meet us now
Be the next story.
See what KODIF would resolve, save, and earn on your real tickets — in a 30-minute live demo.