In your customer’s corner. Every step of the way.
A private investigator, just without the badge… Your very own AI P.I.
Track it down
Whether it's for your customers or your agents we find the exact information or answer you're after.
Blend in
We can generate personalized responses, or help agents craft theirs. A true master of disguise.
Act fast
Whether it comes to refunds, cancellations, or exchanges, we help you execute at the drop of a hat.
Crack the case
We connect the dots to give you better insights and analytics. Even when clues are scarce and scattered.
Track it down
Whether it's for your customers or your agents we find the exact information or answer you're after.
Blend in
We can generate personalized responses, or help agents craft theirs. A true master of disguise.
Act fast
Whether it comes to refunds, cancellations, or exchanges, we help you execute at the drop of a hat.
Crack the case
We connect the dots to give you better insights and analytics. Even when clues are scarce and scattered.
Deflection.
That thing companies do when they don’t have time to answer.
Kodif Resolution Rate
84%
92%
Technical Support
88%
Order & Shipping
80%
Incident Reporting
82%
Product & Service Information
76%
Account Management
Provide the narrative, not just the numbers.
No resources, no problem.
Consultation
KODIF AI engineers carefully observe how your agents handle customer inquiries and suggest the most effective ways to decrease your workload.
White-Glove
KODIF assigns an AI engineer for every client during implementation stage to help customers make most of KODIF services.
Maintenance
KODIF offers comprehensive maintenance for customers to enjoy KODIF solutions effortlessly.
ROI. Our favorite 3-letter stat.
