Your AI Dream Team for Ecommerce CX
Hire your next CX teammate in days—not months. KODIF gives you AI teammates who don’t just close tickets, they uncover insights and level up your entire CX org from day one.
Meet your AI team
AI Support, Shopper, Analyst & Manager Agents who work tirelessly, complete workflows end-to-end, and scale infinitely.
AI SHOPPER AGENT
Turn browsing into buying
Your AI Shopper Agent learns what your customers care about and recommends the right product at the right time based on what they’ve viewed, bought, or skipped.
AI SUPPORT AGENT
Fewer escalations, faster resolutions
Your AI Support Agent solves complex issues in real time with empathy and precision, achieving resolutions, reducing churn, and improving CSAT.
AI ANALYST
Unlock actionable insights
AI Analyst scans every conversation to uncover trends, gaps, and voice of the customer, turning raw chats into insights your team can actually use.
AI MANAGER
Make your AI smarter, automatically
AI Manager turns data into content improvements, policy tweaks, and more, so you can act fast, automate more, and improve your customers experience.
The Only Agentic Flywheel built for Ecommerce CX
The more they work, the smarter they get
Hire your AI Agent
Hire your AI teammate in just 4 simple steps
Schedule an interview
Book a call with our (real human) team to get your account set up.
Give them a test task
Your AI Agent is ready to roll—drop them straight into your real workflows.
Review their performance
See results from day one—resolution rate, containment, and customer happiness all in one view.
Make it official
Add them to your CX team permanently.
Reference checks
Learn how other DTC brands enhanced their customer experience with their AI teammates.
Scaled personal support with AI without losing the human touch
We originally focused on deflection, but what we found was even better. Now, our AI is helping customers discover products, understand ingredients, and even convert. That's real ROI.
Cristina Fucchi
Chief Customer Officer
65% of chat interactions are handled by our AI agent
The nice part is it’s a 24/7 bot which we’ve never had before. Next we’re moving towards the marketing world where if you’re on a specific page, you can make specific product recommendations, and even offer discounts.
Justin Brown
Chief Supply Chain Officer
45% Resolution Rate
Throughout the ticket lifecycle, from self-service and response automaton, to agent co-pilot, KODIF has helped Million Dollar Baby Co. achieve faster, more accurate customer service and has created a more manageable workload for the agent team.
Aram Taslagyan
Head of operations
Build your own AI Team today
Got questions? Hit us up in the chat or ask to our sales team.