Revolutionize Logistics and Supply Chain Support with Kodif AI Automation
Revolutionize Logistics and Supply Chain Support with Kodif AI Automation
With our CX solutions tailored for logistics industry, customer support agent mistakes are reduced, onboarding is quickened, and overall productivity is boosted.
With our CX solutions tailored for logistics industry, customer support agent mistakes are reduced, onboarding is quickened, and overall productivity is boosted.
- No engineering resources or API required
No engineering resources or API required
- Predictive Customer Updates
- Bill of Lading Access
- Order Tracking
- Order Management
- Order Restocking Updates
- Real Time Agent Training
The proven impact of AI automation on
the logistics industry
Increase in CSAT
Reduction in Operations Cost
Increase in Agent Efficiency
Supercharge your agents with AI-powered CX solutions
Convert complex logistics procedures into straightforward steps.
Utilize vendors/customers history and previous interactions for accurate communication.
Simplify the process of capturing and summarizing essential information related to your customer and vendor interactions
Efficiently handle routine inquiries, streamline order processing, and provide personalized assistance, ultimately enhancing customer satisfaction and operational efficiency.
Provide 24/7 Multilingual Support
Our GenAI-powered solutions can provide support in multiple languages, ensuring effective communication with customers worldwide. Your customers’ queries and concerns will be addressed promptly, even during non-business hours.
Valuable insights for operations and product teams
Gain valuable insights into customer interactions, logistics trends, and supply chain performance through our data analytics capabilities. Use this information to make informed decisions and optimize your operations.
Gain detailed transaction-level data on returns and refunds by category.
Pinpoint missing deliveries with precision by zip code.
Monitor CSAT and CES for every process and branch.
Seamless connection with your favorite integrations
Support systems
Previous tickets history
Help Center and Knowledge Base articles
Slack messages
Supply Chain Management Software
Warehouse Management Systems (WMS)
- No engineering resources needed. No APIs needed.
We’re serious about protecting your privacy and ensuring we meet the strictest compliance standards to keep your data safe.
