CASE STUDY
The brands customers love run their CX on KODIF — and measure it in coverage, CSAT, conversion, and hours given back to their teams.
Neuro makes functional gum and mints — Energy & Focus, Memory & Focus, Calm & Clarity, Sleep & Recharge — founded by Kent Yoshimura and Ryan Chen. They built Ne…
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Three brands, one lean team, and a 24-hour ticket queue that kept growing
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Ivy City's catalog kept growing; the team didn't.
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Clearly Filtered's AI handles 72% of technically challenging conversations end to end.
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When first response time hit 10.5 hours, OneSkin's CX team had to choose: hire more agents, or build the policy layer themselves.
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How Dollar Shave Club launched KODIF's new email automation and saw 6x increase in ticket coverage
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Million Dollar Baby Co. partnered with KODIF's customer support AI to enhance efficiency, reduce response times, and increase satisfaction.
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How Fellow scaled their support and streamlined operations with KODIF
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How JustFoodForDogs scaled personal support with AI without losing the human touch
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Nom Nom Enhances Customer Experience and Boosts Agent Morale with Kodif’s Self-Service and Analytics Solutions
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Good Eggs reduces Average Handle Time by 40% increasing productivity of their support team using Kodif's low-code CX platform.
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ReserveBar reached 93% CSAT and saved 850 CX agent hours within 2 months of using Kodif’s low-code CX platform.
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KODIF’s GenAI-powered Autopilot optimized 90% of Trust Wallet's customer support tickets and doubled the CSAT.
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