Empower Your Customers to Fully Resolve Questions Instantly

Reach 99% accuracy in self-service resolutions with Customer Autopilot

Trusted by brands who are obsessed with their customers

AI Self-Service Tools are
Even More Accessible with KODIF

Resolution Rate

0 %

Increase in CSAT

0 %

Cost Savings

0 %

Intuitive self-service forms for seamless problem-solving

With our user-friendly self-service forms, your customers can effortlessly find answers and resolve issues quickly.

✦ Seamless Form Customization Experience
✦ Actionable Analytics with Heatmap Visualization
✦ Interface for Mobile and Web SDKs

24/7 GenAI Support Trained on Your KB and Previous Tickets

Provide human-like responses based on your existing Knowledge Base and unique brand voice to strengthen your identity and better connect with customers.

Advanced Analytical Insights for Your Business

Provide human-like responses based on your existing Knowledge Base and unique brand voice to strengthen your identity and better connect with customers.

Ultimate control over the chatbot experience

✦ Identify Gaps in your Knowledge Base
✦ Get Real-time Ratings for Answer Quality
✦ Analyze Answer Coverage to Optimize Content

Seamless Agent Handoff

Transfer Contextual Information from Bot Interactions to Live Agents with complete ticket history.

Effortless Content Management

Easily Add or Remove Additional Data Sources, including PDFs, Help Center URLs, and Google Docs. and others.

High-confidence Email Auto-tagging and Accurate Agent-routing

Streamline your customer support with smart email automation which sorts and solves problems faster by auto-resolving common use cases.

✦ AI-Powered Email Prioritization
✦ Customizable Rule-based Agent Routing
✦ GenAI Auto-Resolution

Order Status

Leverage integrations with CX platforms and 100+ carriers to resolve WISMO tickets via web, email, mobile, text, or chat.

Return and Exchanges

Use the contextual customer data to make decisions and refund customers based on their LTV, geography, or other parameters.

Product Information

Understand user questions and retrieve relevant product information from KBs, making it easy for users to find the information they need quickly.

Product Support

Rapidly diagnose issues, offer personalized step-by-step solutions, and reduce resolution times, minimizing downtime.

Account & Order Management

Efficiently handle routine inquiries, streamline order processing, and provide personalized assistance, enhancing operational efficiency.

Billing and Payments

Provide instant payment assistance and resolve billing inquiries, ensuring a smoother experience for customers.