AI-powered Support Agent Workflow
Automation Platform for Healthcare

AI-powered Support Agent Workflow Automation Platform for Healthcare

With our CX solutions tailored for healthcare industry, customer support agent mistakes are reduced, onboarding is quickened, and overall productivity.

With our CX solutions tailored for
healthcare industry, customer support
agent mistakes are reduced,
onboarding is quickened, and overall
productivity.
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No engineering resources or API required

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Top companies choose KODIF

Top companies choose KODIF

0%

Error Rate

60%

Reduction in
Onboarding Time

45%

Savings in CX Spendings

5X

Increase in ROI

Boost your agent productivity by 40% with AI-powered Agent Copilot

• Patient information verification
• EMR Workflow
• Care management and behavioural health
• Eligibility Management
• Claim processing audit
• Patient clinical history data gathering
• Provider data check -NPI, PHIN, PIN

Supercharge your agents with AI-powered CX solutions and streamline patient interactions

Convert complex healthcare procedures into straightforward steps.
 

Utilize patient history and previous interactions for accurate communication.

Simplify medical record documentation and patient interaction summaries.

Efficiently handle routine inquiries, streamline order processing, and provide personalized assistance, ultimately enhancing customer satisfaction and operational efficiency.

We’re serious about protecting your privacy and not collecting any PII. We also use advanced data masking techniques to keep your data secure.

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Provide consistent error-free experience your patients deserve

Provide consistent error-free experience your patients deserve

Real time Q&A powered by LLMs

Real time Q&A powered
by LLMs

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Smart agent responses
based on AI

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Optimize your healthcare customer support with Kodif

Optimize your healthcare customer support with Kodif

Provide polished replies
based on sources you have

Benefit from KODIF’s healthcare-focused
expertise to seamlessly integrate past tickets,
help center articles, internal communications,
and tools like OMS and ERP.
Benefit from KODIF’s healthcare-
focused expertise to seamlessly
integrate past tickets, help center
articles, internal communications, and
tools like OMS and ERP.

Get first-hand customer
insights for your business

Gain insights into crucial patient metrics, all
without the need for additional engineering or
APIs.
Gain insights into crucial patient
metrics, all without the need for
additional engineering or APIs.

Seamlessly Integrate your
favorite tools

Our integrations provide a holistic view of
patient interactions, ensuring an informed and
enhanced care support experience.
Our integrations provide a holistic view
of patient interactions, ensuring an
informed and enhanced care support experience.

Top Companies have already supercharged their
support agents with Kodif

Top Companies have already supercharged their agents
with Kodif

Byteapp reduced cx expenses
by 45%

ReserveBar reached 93% CSAT
using Kodif

GoodEggs improved AHT by 40%
using Kodif