Add Note using Zendesk. Requires note and ticket_id. Returns results based on the executed action.
Count Tickets using Zendesk. No inputs are required. Returns results based on the executed action.
Creates Ticket using Zendesk. Requires name and email and subject and description and conversation_history. Returns confirmation of creation, including the new record’s ID and details.
Creates Ticket (Without Chat History) using Zendesk. Requires name and email and subject and description. Returns confirmation of creation, including the new record’s ID and details.
Creates Ticket with public message or internal note using Zendesk. No inputs are required. Returns confirmation of creation, including the new record’s ID and details.
Retrieves Brands using Zendesk. No inputs are required. Returns the requested data record(s) with all available details.
Retrieves Help Center Articles using Zendesk. No inputs are required. Returns the requested data record(s) with all available details.
Retrieves Macro by ID using Zendesk. Requires macro_id. Returns the requested data record(s) with all available details.
Retrieves New Kodif Chat Tickets By Email using Zendesk. Requires email. Returns the requested data record(s) with all available details.
Retrieves Ticket using Zendesk. Requires ticket_id. Returns the requested data record(s) with all available details.
Retrieves Ticket Tags using Zendesk. Requires ticket_id. Returns the requested data record(s) with all available details.
Retrieves Tickets By Email using Zendesk. Requires email. Returns the requested data record(s) with all available details.
Retrieves User By Email using Zendesk. Requires query. Returns the requested data record(s) with all available details.
Retrieves User By Id using Zendesk. Requires user_id. Returns the requested data record(s) with all available details.
Retrieves All Articles Pagination using Zendesk. No inputs are required. Returns an array of matching records with relevant details.
Retrieves Comments using Zendesk. Requires ticket_id. Returns an array of matching records with relevant details.
Retrieves Macros using Zendesk. No inputs are required. Returns an array of matching records with relevant details.
Retrieves Side Conversations using Zendesk. Requires ticket_id. Returns an array of matching records with relevant details.
Retrieves Ticket Fields using Zendesk. No inputs are required. Returns an array of matching records with relevant details.
Merge Tickets using Zendesk. Requires ticket_id and source_comment and target_comment and source_ticket_id. Returns results based on the executed action.
Send Email using Zendesk. Requires message and ticket_id. Returns results based on the executed action.
Set Ticket Status SOLVED using Zendesk. Requires ticket_id. Returns the updated record with the applied changes.
Tags in Zendesk Ticket using Zendesk. No inputs are required. Returns results based on the executed action.
Updates Custom Ticket Field using Zendesk. No inputs are required. Returns the updated record with the applied changes.
Updates Ticket Tags using Zendesk. Requires new_tags and ticket_id. Returns the updated record with the applied changes.
Updates Ticket with Comment using Zendesk. No inputs are required. Returns the updated record with the applied changes.
Zendeks Set Ticket Status HOLD using Zendesk. Requires ticket_id. Returns results based on the executed action.
Zendeks Set Ticket Status NEW using Zendesk. Requires ticket_id. Returns results based on the executed action.
Zendeks Set Ticket Status OPEN using Zendesk. Requires ticket_id. Returns results based on the executed action.
Zendeks Set Ticket Status PENDING using Zendesk. Requires ticket_id. Returns results based on the executed action.
