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Salesforce

Salesforce connects CRM and service. With KODIF, you can create/update cases, add/list comments, fetch contacts and orders by email/ID/number, and attach artifacts—keeping service history complete.

Integration Actions

Salesforce - Create Case

Creates Case using Salesforce. No inputs are required. Returns confirmation of creation, including the new record’s ID and details.

Salesforce - Get Case Attachments

Retrieves Case Attachments using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Case Details

Retrieves Case Details using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Contact By Email

Retrieves Contact By Email using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Contact Details

Retrieves Contact Details using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Email Case With Messages

Retrieves Email Case With Messages using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Group By Name

Retrieves Group By Name using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Order by ID

Retrieves Order by ID using Salesforce. Requires order_id. Returns the requested data record(s) with all available details.

Salesforce - Get Order By Number

Retrieves Order By Number using Salesforce. No inputs are required. Returns the requested data record(s) with all available details.

Salesforce - Get Orders by Email

Retrieves Orders by Email using Salesforce. Requires email. Returns the requested data record(s) with all available details.

Salesforce - List Comments

Retrieves Comments using Salesforce. No inputs are required. Returns an array of matching records with relevant details.

Salesforce - Update Case Status

Updates Case Status using Salesforce. Requires status and case_id. Returns the updated record with the applied changes.

Configuration Details Coming Soon