Applies a discount to a specific order in OrderGroove, often used for retention, appeasement, or promotions.
Cancels a specific order in OrderGroove by its ID, giving agents and automations the ability to stop fulfillment when needed.
Cancels a subscription in OrderGroove by its ID, allowing support flows to stop ongoing deliveries when a customer opts out.
See an exampleUpdates the billing date for an order in OrderGroove, useful for aligning charges with customer needs or resolving payment issues.
Adjusts the next order date in OrderGroove, helping delay or move up a shipment based on customer requests.
Changes how often a subscription recurs by adjusting frequency settings tied to the subscription ID.
Creates a new customer address in OrderGroove so subscriptions and orders can be tied to updated delivery details.
Retrieves a customer record in OrderGroove by email, enabling quick lookups during support conversations.
Looks up a customer in OrderGroove by their email address, useful for verifying subscription and order details.
Retrieves line items associated with a subscription, so agents and automations can confirm what products are included.
Retrieves orders tied to a subscription ID in OrderGroove, allowing review of order history for recurring plans.
Fetches a product record in OrderGroove by its ID, providing key product information for support or cross-system mapping.
Fetches subscription information for a given customer ID, helping surface active plans for management or troubleshooting.
See an exampleFetches pending orders not yet sent for fulfillment, so agents can act on queued shipments in OrderGroove.
Forces an immediate order creation and fulfillment in OrderGroove, enabling on-demand shipments for customers.
See an exampleUpdates the address across all active subscriptions for a customer, ensuring future orders ship to the correct location.
