Intercom

Intercom handles conversational support. With KODIF, you can create tickets, list open/closed tickets and types, tag conversations, and add notes.

Integration Actions

Intercom - Add Note to Contact

Add Note to Contact using Intercom. Requires body and admin_id and contact_id. Returns results based on the executed action.

Intercom - Add Tag to Ticket

Add Tag to Ticket using Intercom. Requires tag_id and admin_id and ticket_id. Returns results based on the executed action.

Intercom - Create Tag

Creates Tag using Intercom. Requires name. Returns results based on the executed action.

Intercom - Create Ticket

Creates Ticket using Intercom. Requires title and description and contact_email and ticket_type_id. Returns results based on the executed action.

Intercom - Create Ticket Type

Creates Ticket Type using Intercom. Requires ticket_type_name and ticket_type_description. Returns results based on the executed action.

Intercom - Get Closed Tickets

Retrieves Closed Tickets using Intercom. No inputs are required. Returns results based on the executed action.

Intercom - Get Open Tickets

Retrieves Open Tickets using Intercom. No inputs are required. Returns results based on the executed action.

Intercom - Get Ticket Details

Retrieves Ticket Details using Intercom. Requires ticket_id. Returns results based on the executed action.

Intercom - Identify Admin

Identify Admin using Intercom. No inputs are required. Returns results based on the executed action.

Intercom - List Contact Notes

Retrieves Contact Notes using Intercom. Requires contact_id. Returns results based on the executed action.

Intercom - List Tags

Retrieves Tags using Intercom. No inputs are required. Returns results based on the executed action.

Intercom - List Ticket Types

Retrieves Ticket Types using Intercom. No inputs are required. Returns results based on the executed action.