Creates Ticket using Freshdesk. Requires email and category and description and conversation and custom_fields and conversation_id. Returns confirmation of creation, including t... Read More
Retrieves Tickets By Email using Freshdesk. Requires email. Returns the requested data record(s) with all available details.
Merge Tickets using Freshdesk. Requires primary_ticket_id and secondary_ticket_id. Returns results based on the executed action.
Updates ticket tags using Freshdesk. Requires tags and ticket_id. Returns the updated record with the applied changes.
Updates Ticket With Internal Note using Freshdesk. Requires ticket_id and additional_information. Returns the updated record with the applied changes.
