Commercetools

commercetools is a headless commerce platform. With KODIF, you can look up customers and products, search catalogs and carts, create/delete carts, and add items—enabling guided shopping and order fixes during support chats.

Integration Actions

Commercetools - Add Product to Cart

Adds a product to a cart in Commercetools, enabling support automations to assist customers in completing purchases.

Commercetools - Create Cart

Creates a new shopping cart in Commercetools for a customer, enabling order initiation or recovery flows.

Commercetools - Delete Cart

Deletes an existing cart in Commercetools, useful for cleaning up abandoned sessions or starting a new order flow.

Commercetools - Get Customer by Email

Fetches a customer record in Commercetools by email, enabling quick verification of customer details during support interactions.

Commercetools - Get customer by ID

Retrieves a customer profile from Commercetools by unique ID, providing access to account information and order history.

Commercetools - Get Product by ID

Retrieves details for a specific product by its ID in Commercetools, ensuring accurate product data is available in support or sales contexts.

Commercetools - List Products

Retrieves the list of products available in Commercetools, allowing support or shopping assistants to show customers the current catalog.

Commercetools - Search carts by customer email

Searches for shopping carts in Commercetools linked to a customer's email, helping agents locate active carts and resolve checkout issues.

Commercetools - Search product by name

Finds products in Commercetools by product name, useful for guiding shoppers or resolving product-related questions.