commercetools is a headless commerce platform. With KODIF, you can look up customers and products, search catalogs and carts, create/delete carts, and add items—enabling guided shopping and order fixes during support chats.
Integration Actions
Commercetools - Add Product to Cart
Adds a product to a cart in Commercetools, enabling support automations to assist customers in completing purchases.
Commercetools - Create Cart
Creates a new shopping cart in Commercetools for a customer, enabling order initiation or recovery flows.
Commercetools - Delete Cart
Deletes an existing cart in Commercetools, useful for cleaning up abandoned sessions or starting a new order flow.
Commercetools - Get Customer by Email
Fetches a customer record in Commercetools by email, enabling quick verification of customer details during support interactions.
Commercetools - Get customer by ID
Retrieves a customer profile from Commercetools by unique ID, providing access to account information and order history.
Commercetools - Get Product by ID
Retrieves details for a specific product by its ID in Commercetools, ensuring accurate product data is available in support or sales contexts.
Commercetools - List Products
Retrieves the list of products available in Commercetools, allowing support or shopping assistants to show customers the current catalog.
Commercetools - Search carts by customer email
Searches for shopping carts in Commercetools linked to a customer's email, helping agents locate active carts and resolve checkout issues.
Commercetools - Search product by name
Finds products in Commercetools by product name, useful for guiding shoppers or resolving product-related questions.