Bluebox

BlueBox manages fulfillment operations. With KODIF, agents can check order status, place holds, or cancel orders from chat while keeping warehouse actions synchronized with customer communications.

Integration Actions

BlueBox - Cancel order

Cancel order using BlueBox. Requires id and bbOrderId and customerOrderNumber. Returns results based on the executed action.

BlueBox - Get order status

Retrieves order status using BlueBox. Requires id and externalId and customerOrderNumber. Returns the requested data record(s) with all available details.

BlueBox - Place order on hold

Place order on hold using BlueBox. Requires id and externalId and customerOrderNumber. Returns results based on the executed action.