The moments that predict customer churn—and how AI can help intervene
Customer churn is predictable. Maybe not down to the exact day it’ll happen, but in every business, there are patterns to watch out for.
Holiday Season at D2C Brands: Leverage AI in Customer Service
Discover AI implementation strategies for D2C brands during the holiday season, featuring insights from industry experts on planning, transparency, and automation.
Implementing AI in Customer Experience: Best Practices
Discover strategic approaches for AI implementation in e-commerce CX teams. Learn to manage emotions, empower agents, and measure success effectively.
Transforming Customer Experience with AI in Legacy Systems
Discover how FTD modernized customer experience by overcoming legacy technology challenges through strategic AI and omnichannel transformations.
Emerging Trends in AI Customer Service Tools
Discover the latest AI customer service trends and strategies with insights from industry experts Craig Stoss and Chyngyz Dzhumanazarov.
Transform Customer Support with AI: Improve Agent Productivity by 35%
Discover how AI can enhance customer support agent productivity by 35%, streamlining workflows and improving resolution rates, according to recent studies.
Transforming Customer Support with AI: Insights from Kodif
Discover how GPT technology is transforming customer support automation, enhancing efficiency, and boosting ROI with advanced AI-powered solutions.
Scaling Customer Support with AI: Insights from Abbey Sparks
Explore AI’s role in transforming customer support with insights from Kodif’s webinar featuring Abbey Sparks. Learn about AI integration, challenges, and best practices.
