Holiday Season at D2C Brands: Leverage AI in Customer Service
Discover AI implementation strategies for D2C brands during the holiday season, featuring insights from industry experts on planning, transparency, and automation.
Implementing AI in Customer Experience: Best Practices
Discover strategic approaches for AI implementation in e-commerce CX teams. Learn to manage emotions, empower agents, and measure success effectively.
Transforming Customer Experience with AI in Legacy Systems
Discover how FTD modernized customer experience by overcoming legacy technology challenges through strategic AI and omnichannel transformations.
Customer Experience with AI – Lessons from Hallo Collar
Explore AI’s role in customer service with insights from Halo Collar’s Thomas Young. Discover strategies for AI integration, overcoming chatbot skepticism, and more.
Emerging Trends in AI Customer Service Tools
Discover the latest AI customer service trends and strategies with insights from industry experts Craig Stoss and Chyngyz Dzhumanazarov.
Transform Customer Service: 5A’s Framework for Success
Transform customer support into a value center using the 5 A’s Framework: Acknowledgment, Alignment, Assistance, Advocacy, and Appreciation.
Transform Customer Support with AI: Improve Agent Productivity by 35%
Discover how AI can enhance customer support agent productivity by 35%, streamlining workflows and improving resolution rates, according to recent studies.
Transforming Customer Support with AI: Insights from Kodif
Discover how GPT technology is transforming customer support automation, enhancing efficiency, and boosting ROI with advanced AI-powered solutions.