Avoid These 5 Customer Experience Automation Fails
Learn how to enhance customer experience with automation while avoiding common pitfalls. Discover strategies for balancing technology with a human touch to improve efficiency and satisfaction.
Bridging the Gap: Simple Client Journeys vs. Complex Backends
Discover strategies to align complex backend systems with seamless client experiences. Learn how businesses can leverage data and integration to exceed customer expectations.
The Power of Contextual Data to Create Excellent Customer Service
Discover how leveraging contextual data can transform customer service, driving personalized, proactive, and efficient support that boosts satisfaction and loyalty.
3 things you need to have to build a robust AI Strategy for CX
Build a strong AI strategy for CX with these 3 essential steps. Learn to align goals, optimize processes, and leverage data for impactful customer experiences.
3 Benefits of LLMs in Customer Support
Learn how LLMs like GPT-4 are revolutionizing customer support by enhancing response quality, boosting agent productivity, and enabling personalized interactions at scale.
How to Differentiate AI Solutions for CX
Explore key strategies to differentiate AI solutions for customer experience. Learn to assess use cases, ask critical questions, and find the right tools to enhance CX.
KODIF joins the first batch of Google for Startups Accelerator: AI First
KODIF has been selected to participate in the Google for Startups Accelerator: AI First. This very prestigious program marks a significant milestone for our company.
Guide: 10 things to watch for when implementing AI automation for CX
Discover the top 10 essential factors for successful AI automation in customer experience. Learn tips to enhance CX, improve efficiency, and avoid common pitfalls.