AI Agents for Health & Supplements
KODIF helps supplement and wellness brands automate subscription management, order issues, and product education while keeping every response compliant, brand-safe, and human.
Flexible subscriptions
Customers want flexibility to skip, pause, or swap without opening a ticket.
Alex
Hey, I have too many vitamins right now, can I skip this month.
/ Get Shopify Info
/ Skip Upcoming Shipment
AI Agent
No problem. I’ve skipped your next delivery—you won’t be charged or receive a shipment. Let me know if you need anything else 🙂
Alex
Cool! thanks.
Laura
My protein powder was supposed to arrive last week, but it’s not here.
/ Get Order Details
/ Check Tracking Number
/ Check Package Status
AI Agent
Let’s find out what happened. Checking your tracking info… 📦
Looks like your order was delayed in transit but is now out for delivery today.
Laura
Got it, thanks!
Shipping and fulfillment
Late or missing packages quickly erode trust when tied to a wellness routine.
Product education
Customers expect clear, trustworthy information on ingredients, benefits, and compatibility.
Ellen
Is your collagen safe to take with vitamin C?
/ Get Product Info
/ Check Ingredients
/ Review Order History
AI Agent
Yes! In fact, vitamin C can boost collagen absorption. You’ll find that combo in several of our bundles. Want me to show you the one best suited for your current routine?
Ellen
Yes please, thank you ❤️
Why health and supplements brands choose us
Action-oriented AI
File replacements, process refunds, update customer profiles and more automatically.
Deep ecommerce integrations
Shopify, Recharge, OrderGroove, Yotpo, Klaviyo, LoopReturns and 100+ others.
Built-in policies and guardrails
Delivers clear, compliant responses without crossing into medical advice.
CX team control
Edit knowledge, tone, and automations instantly, no engineering needed.
Smart insights
Spot trends in subscription churn, product complaints, or recurring delivery issues.
Want to see it in action?
See how KODIF helps health and supplements brands deliver fast, effortless, and personalized CX without losing the human touch.
