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Xavier
My dog’s collar isn’t tracking his location accurately. What should I do?
/pull device info
/check device status
Pawz
Let’s troubleshoot this together.
Charlotte
My son isn’t feeling well. I need to cancel our boat rental for tomorrow.
/pull customer info
/cancel reservation
Travel Bug
Sorry to hear. I will cancel your 9am boat rental and issue a refund.
Finn App
Would you like to change to the Basic plan?
/pull subscription type
Andy
Can I get back to you after I put my baby down for a nap?
Finn App
Absolutely. Here when you need me.
Don
I need to change my Rx shipping address to 43 Marine Way, Moorville, CA 94523.
/pull account info
/update address
Modern Health
Your account profile has been updated with this new address.

Human touch.
Superhuman speed.

Customer Support AI Platform. Empower agents with AI and automate your resolutions.

Xavier
My dog’s collar isn’t tracking his location accurately. What should I do?
/pull device info
Pawz
Let’s troubleshoot this together.

 Less artificial. More intelligent.


In your customer’s corner. Throughout the whole support lifecycle.The moment customers reach out to you, Kodif goes all out for them.

Provide customers with knowledge

Identify intent and sentiment

Provide personalized context

Direct inquiry to proper support

Steer agents to take actions

Get the story behind the stats.

Anyone can give you the stats, facts, and figures. But we think there’s a little more to it. You have to read between the lines in order to get real answers. That’s where we come in. Kodif helps you extract the narrative from the numbers.

Customer Support AI Statistics
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Whatever they need. Wherever you are.

Kodif works in tandem with hundreds of customer service platforms, making it easy for you to resolve tickets over web, email, mobile, text or chat.

Customer Support AI Integrations

No resources, no problem.

We’re here to alleviate your headaches, not cause new ones. That’s why we’ve designed a platform that can be customized by non-technical personnel. Because, seriously, who has spare engineering resources?

Our product
Customer Support AI Implementation

Success in action

“Kodif AI customer support adds leverage to our support coverage by allowing us to decouple headcount from support volume.”
Brian Tan
Brian TanTrust Wallet
“Kodif has played an essential role in our everyday work flows by streamlining processes and reducing time spent on tickets”
Cindy Rodriguez
Cindy RodriguezGoodEggs
“Kodif AI custormer support isnt just a vendor; they’re an invaluable partner. The team goes above and beyond to assist in decision-making and help you realize your vision.”
Michael Dang
Michael DangNom Nom
“Thanks to Kodif, our customers receive high-quality, fast, informed support, and our agents are able to work more effectively.”
Sarah Evanson
Sarah EvansonReserveBar
“Since we adopted Kodif, agents can now focus on resolving important issues and prioritize high-value customers.”
Salman Abubakar
Salman Abubakarex-Byte
“Kodif adds leverage to our support coverage by allowing us to decouple headcount from support volume.”
Brian Tan
Brian TanTrust Wallet
“Kodif adds leverage to our support coverage by allowing us to decouple headcount from support volume.”
Brian Tan
Brian TanTrust Wallet
“Kodif has played an essential role in our everyday work flows by streamlining processes and reducing time spent on tickets”
Cindy Rodriguez
Cindy RodriguezGoodEggs
“Kodif isnt just a vendor; they’re an invaluable partner. The team goes above and beyond to assist in decision-making and help you realize your vision.”
Michael Dang
Michael DangNom Nom
“Thanks to Kodif, our customers receive high-quality, fast, informed support, and our agents are able to work more effectively.”
Sarah Evanson
Sarah EvansonReserveBar
See case studies

Go the extra mile, without lifting a finger.

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Customer Support AI

Kodif is a leading Customer Support AI platform that revolutionizes customer service by automating ticket resolutions and empowering agents with intelligent tools. This Customer Support AI streamlines support processes, enabling faster and more efficient resolutions while preserving a human touch. Integrated with multiple customer service platforms, Kodif ensures seamless handling of inquiries across diverse channels. Its primary goal is to deliver personalized support solutions tailored to the unique needs of each client.

Pay for success. Not software.

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