Every customer,
on a first name basis.
Human touch, superhuman speed.
Define your support personality, tone, and image. Because great CX isn’t about automation, it’s about building real connections.
Create multiple agents with defined personalities tailored to each channel.
Chat, social media, SMS, and email – manage them all seamlessly with your AI Agents powered by Kodif.
Manage cancellations, subscription pauses, and upgrades effortlessly in natural language. Simplify workflows by integrating your existing tools. It’s like writing an SOP that instantly works across all your systems.
Automatic topic classification— spot trends without sweating ticket by ticket.
Get real-time alerts on shifts in sentiment, trending issues, and potential fires—before they escalate.
Get automatic recommendations to enhance your Knowledge Base based on real conversations.
